Hajlin Molla

About Candidate

I am a dedicated and people-focused Customer Service Representative with strong communication skills and a passion for helping others. I excel in handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. With a calm and empathetic approach, I thrive in fast-paced environments and always aim to maintain customer satisfaction and loyalty. I’m eager to contribute to a team where customer care and service excellence are top priorities.

Education

B
BA graduated 2020
Calcutta University
M
Managing Safely and Health 2019
Nist
S
Sira 2022
Emirates Aviation College

Experiences

C
Customer service representative 2021 - 2025
Transguard Group LLC
F
Fire Fighter and First Aider 2021 - 2022
Al Futtaim Deira City Centre

Skills

Customer service
90%
Security concern
99%
Fire fighter & First Aider
90%
Active Listener
99%
Risk identifier
99%